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Services for Residential Customers

Custom Air Systems has the knowledge and tools to make your home comfortable. This is regardless if it's hot or cold outside. We can help you stay cool in the summertime and warm in the winter. We offer services to maintain, repair, and install the system in your place.

Countless residential customers have experienced a profound transformation thanks to our HVAC services.

Residential customers encompass homeowners like you, who have been seeking reliable and efficient heating, ventilation, and air-cooling solutions. Regardless of the size or type of your dwelling, Custom Air Systems is committed to ensuring your indoor comfort year-round. This is possible through our services.

HVAC services are not about the weather outside. They are also about creating a comfortable atmosphere inside your home.

Primary Services

New Installation

This service installs a new HVAC (Heating, Ventilation, and Air Conditioning) system in a residential property. This is whether it did not have one before or requires a new replacement of an outdated system.

It involves installing all the necessary components and devices to provide space heating, cooling, and ventilation. New installation involves a thorough process:
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Assessment and Design

Our team begins by assessing the specific needs of the property and conducting a thorough evaluation of factors such as the following:

  • Building size
  • Layout
  • Insulation
  • Local climate conditions and
  • Preferences of the property owner

Based on this assessment, we will design a suitable HVAC system meeting the property's comfort requirements and energy efficiency goals.

Equipment Selection

Once the design is finalized, the team selects the appropriate equipment for the new installation. This includes choosing the right-sized heating and cooling units based on the property's calculated heating and cooling loads. They also consider factors like:

  • Energy efficiency ratings
  • Brand reputation and
  • Budget constraints

HVAC Equipment

Ductwork and Ventilation

Custom Air Systems designs and installs the necessary ductwork for forced-air systems for the property. For efficient airflow and minimal energy loss, we ensure that the ducts are correctly sized, sealed, and insulated.

Additionally, we install ventilation systems, such as exhaust fans or fresh air intakes, as required for adequate indoor air quality.

Electrical and Control Wiring

Our technicians handle the electrical aspect of the installation. First, they connect the HVAC equipment to the energy supply. Then they would install control wiring temperature monitors, sensors, and other control devices. 

This enables the property owner to regulate and adjust the temperature and settings of the HVAC system conveniently.

Refrigerant and Piping

If the system has a refrigeration component, like in air cooling or heat pump systems, the technicians will install the required refrigerant piping. To enable the refrigerant to flow between the indoor and outdoor units, they make sure that the piping is:

  • The right size
  • Properly insulated and
  • Connected correctly
  • Testing and Commissioning

Once the installation is complete, we perform thorough testing to ensure the system's proper functioning. We will:

  • Check for any refrigerant leaks
  • Verify airflow and temperature distribution
  • Ensure that all electrical connections are secure

This step is crucial to ensure the system operates efficiently, meets performance standards, and provides optimal comfort.

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Customer Education

After installation, we provide the property owner with instructions on operating and maintaining the new system. To keep the system in good condition, we explain the following:

  • Temperature settings
  • Filter replacement procedures
  • Recommend regular maintenance tasks

All these processes aim to provide an efficient, reliable, and comfortable heating, cooling, and ventilation solution tailored to your specific needs.

Preventive Maintenance

Preventive maintenance refers to a set of planned procedures. These procedures aim at maintaining the functionality and lifespan of the systems. The primary purpose of preventative maintenance is to avoid unexpected problems and ensure the HVAC system works well.

Custom Air Systems offers regular inspections and check-ups. During these inspections, different parts of the HVAC system, like the units, design, and ductwork are checked.

During the inspection, our technician will look at the system's general condition and find any problems or areas that need to be fixed. They may also clean different system parts that can hinder its performance.

Essential Processes of Preventive Maintenance Service

  • Filter replacement

    This is an essential part of preventive maintenance. The filters in a system helps trap airborne particles and improve indoor air quality. 

    Over time, these filters may clog up and lose their effectiveness. Thus, replacing the filters is crucial to maintain the system's efficiency as this process prevents dust and pollutants from circulating in the air.

  • System optimization

    Another important aspect of preventive maintenance is system optimization. The technician will test the system's settings, such as temperature and airflow.

    This is to make sure they are set up correctly for optimal performance. They may also make changes to help save energy and make your home more comfortable.

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Repair Service

Repair services provided by Custom Air Systems involves addressing and resolving various issues that may arise in residential HVAC systems. Homeowners can rely our expertise to diagnose and fix these issues in their system, such as:

  • Malfunctioning Temperature controls
  • Refrigerant leaks
  • Blower motor failures
  • Airflow restrictions

The first step in the repair service process is diagnosing the problem. Our HVAC technicians are trained to identify the root cause of the issue by examining the system, conducting tests, and using diagnostic tools.

Once the problem is diagnosed, the technician will proceed with the necessary repairs. The cause of the issue will determine the precise maintenance needed.

Upgrades and Replacement

Residential customers can consult the company if they wish to replace their existing HVAC systems. Custom Air Systems helps residential customers enhance their comfort, energy efficiency, and satisfaction through this service.

We assess the current HVAC system in the residential property. This assessment helps determine whether an upgrade or a complete replacement is the most suitable option. We will visit the residential property to test the system's:

  • Performance
  • Energy efficiency
  • Operational Age
  • Any issues or limitations it may have

Custom Air SystemsIf your HVAC system is still in good shape but not very energy efficient or doesn't have all the features you want, consider upgrading it. Custom Air Sytems can suggest enhancements such as:

  • Installing programmable temperature controls
  • Adding zoning capabilities for better temperature control in different areas of the home or
  • Incorporating advanced air filtration systems for improved indoor air quality

If your HVAC system is old, not working well, or needs many repairs, it might be better to get a completely new one. We can guide you as a residential customer in selecting a new HVAC system for your preferences.

Custom Air Systems can also recommend energy-efficient models for both upgrades and replacements. These models often carry energy efficiency certifications. Thus, they may be eligible for rebates or incentives. Energy-efficient HVAC systems can significantly reduce:

  • Energy utilization
  • Lower utility bills and
  • Minimize the environmental impact of heating and cooling

Additional Services

Indoor Air Quality Specialists

Custom Air Systems specializes in enhancing indoor air quality for residential properties. They can offer solutions such as air purifiers, humidifiers, dehumidifiers, and ventilation systems. This is to create a healthier living environment.

Service Agreements

Residential customers can opt for service agreements with Custom Air Systems. These agreements include scheduled maintenance visits and priority service during emergencies. You may also inquire about discounts on repairs and replacements.

Energy Audits

Residential customers can benefit from energy audits conducted by the team company. These audits help identify areas of energy wastage. They may also recommend energy-saving upgrades, insulation improvements, and other efficiency measures.

Special Case Service

Coastal HVAC Corrosion Protection Coating

In coastal regions, the salt content in the air can cause accelerated corrosion and damage to the HVAC system. This specialized coating is designed to provide additional protection against this phenomenon. 

It helps extend the lifespan of HVAC components, improve system performance, and reduce the need for frequent repairs or replacements.


If you are a residential customer needing HVAC services, we encourage you to contact Custom Air Systems. We can provide personalized solutions tailored to your specific needs.

Don't hesitate to take advantage of expert help to ensure the longevity and efficiency of your HVAC system. Remember, your comfort and peace are worth the investment!


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